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专业成绩：GPA 3.8/4.0（专业前10%）

主修课程：酒店管理原理、前厅运营管理、客房服务与管理、餐饮服务与管理、酒店财务管理、市场营销学、人力资源管理、酒店信息系统、旅游法规、服务礼仪等。

", "school": "简单酒店管理学院", "endTime": "2024-06-30 00:00:00", "startTime": "2020-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [], "name": "work", "sort": 3, "value": "工作经验", "visible": "0"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [{"job": "实习经理助理", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海万豪酒店集团", "isNow": "0", "editor": "

协助经理完成日常运营管理工作，参与制定客房服务标准与流程优化方案
负责客户关系维护，处理客户投诉与建议，提升客户满意度9.2%（季度数据）
组织协调酒店员工培训，参与新员工入职培训体系搭建
协助筹备酒店月度营销活动，参与活动策划与执行，活动参与人数提升15%

", "endTime": "2023-09-30 00:00:00", "startTime": "2023-07-01 00:00:00"}], "name": "intern", "sort": 5, "value": "实习经历", "visible": "1"}, {"data": [{"uid": "8a371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "title": "学生会主席", "editor": "

主要职责：统筹学生会日常工作，组织校园文化活动，协调各部门工作，建立跨部门协作机制

项目成果：策划举办校园文化节，参与人数超2000人，活动满意度达95%；建立学生会新媒体宣传矩阵，粉丝增长3000+

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专业技能：熟悉酒店运营管理流程，掌握前厅、客房、餐饮服务标准，具备客户关系管理经验
语言能力：英语CET-6（580分），具备流利商务英语沟通能力，可独立完成英文客户接待
办公技能：熟练使用Office办公软件，精通酒店管理系统（PMS）操作，具备数据分析与报表制作能力
软技能：优秀的团队管理与协调能力，抗压能力强，具备应急事件处理经验

", "skills": [{"name": "酒店管理", "value": "90", "showDegree": "1"}, {"name": "客户服务", "value": "85", "showDegree": "1"}, {"name": "英语", "value": "80", "showDegree": "1"}, {"name": "团队管理", "value": "85", "showDegree": "1"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": ["校级一等奖学金", "优秀实习生（上海万豪酒店）", "酒店管理技能大赛一等奖", "优秀学生会干部"], "editor": "

2022-2023学年校级一等奖学金（专业前5%）
2023年上海万豪酒店优秀实习生称号，服务满意度测评98.5分
2023年酒店管理技能大赛一等奖（客房服务流程优化项目）

"}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "1"}, {"data": {"editor": "

酒店管理专业应届毕业生，具备扎实的专业理论基础与万豪酒店实习经验，熟悉酒店运营全流程
在校期间担任学生会主席，具备出色的组织协调与团队管理能力，擅长跨部门协作
具备优秀的客户服务意识与应急处理能力，实习期间客户投诉处理满意度达98%，客户满意度提升9.2%
学习能力强，抗压能力突出，渴望在酒店行业深耕，快速成长为复合型管理人才

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}